Q:
What is the minimum duration of a contract with Less?
A:
By default, we do annual contracts. We also do 30-day free guided trials.
Q:
What is the billing schedule?
A:
By default, we do annual contracts. We also do 30-day free guided trials..
Q:
How often is data in Less refreshed?
A:
You can refresh data down to every 15th minute. See more on our Pricing page.
Q:
What is the typical onboarding schedule?
A:
We spend the first 30 days ensuring that your team is comfortable using Less. That includes exercises, helping build your first use cases, workshops on dashboards, etc. We can cater the onboarding to what you need.
Q:
Will I need additional resources to train people on Less?
A:
We work with you to make sure your team can work independent after the 30-day trial. In addition, you can use our in-app support as much as you would like and our documentation provides guides to almost everything in the platform
Q:
'You don't support an integration that I need'
A:
We build new integrations for free.
